I've known her for about a year. She is our part time nanny. The girls were 6 and 8 when she started with them and they're now a year older. She picks the kids up at home, brings them home or takes them to various sports activities. When she gets here, she'll make them dinner, help them with homework, the normal stuff. She is very diligent. She is reliable - maybe sick one day ever perhaps? She's always on time, and we've never had any issues at all. She's a really sweet, gentle disposition. She's not one to raise her voice. She's perpetually patient.

I've known Zoe for six years. She babysat about a couple of times a month, more during the summer holidays (during the day), but predominantly evening babysitting. She would look after them after school and put them to bed. Zoe is always very conscientious, always on time, very reliable (she never cancelled on us). She is calm, for example when one of my kids fell of a bicycle, she was very good with the cold compress and kept communicating with us all the time on how they were doing. She keeps the kids calm, engages with them, reads with them etc. Zoe started babysitting when kids were 5 and under 1 year old. She is very nice but at the same time makes sure the kids listen to her.